The brief
Cirrus had fast, reliable servers and a control panel that generated more support tickets than any outage.
What we did
We mapped the twenty tasks customers do most, designed one clear path for each, and rebuilt the panel as a set of small, accessible components the Cirrus team now owns.
They listened first and designed second. It shows in every screen.
Results
- −45% support tickets
- 20 tasks redesigned
- AA WCAG level met
- Client
- Cirrus Hosting
- Services
- Product design, Engineering